For regular Google accounts (Gmail), use Google Backup & Sync. File Stream is only available for Google Apps G-Suite users. This saves a lot of space on your drive and almost eliminates sync errors. Unlike Google Backup & Sync (and the old Google Drive app), the files are not all copied to your computer. They can only be accessed from the Google Drive link in Course Navigation.With Google Drive File Stream, the contents of your Google Drive appears on your PC like a regular drive. Currently, Google Drive files cannot be accessed from course or personal files in Canvas.If you successfully authenticate with your account at your institution, you may have to reauthenticate when you log in to Canvas at home. The location where you access your Google account may affect your access to Canvas.You may also need to confirm any Google extensions installed in your browser's settings. Confirm the account you are using for each location and try again. If you are able to log in with the incognito browser, you are most likely logged in to Google Drive and/or Canvas with different Google accounts. If your Canvas authorization has failed, try logging in to Google Drive in Canvas using an incognito browser, which removes all browser cookies and extensions.If you want to authenticate using a different Google Drive account, you must log out of the Google account in Chrome and sign in to the account you want to use with Canvas. If you are already logged into a Google account in Chrome, Canvas will use that Google account to authorize Google Drive access.

If necessary you can log out of your account and authenticate with a different account. Make sure you are logged in to the account you want to view in Canvas. You can only view one Google Drive account at a time in Canvas.The Google Drive folder is accessed from the Course Navigation Menu. If your course has enabled Google Apps, you can view all files in your Google Drive account in Canvas.

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